Change or cancel your subscription

Here's exactly where to go, whatever you need to do.

To cancel

Takes about 2 minutes, any time. Cancelling stops all future deliveries and payments.

To change or edit

Swap flavours, change how often you get refills, pause, skip an order or update your address. We'll make the change and confirm by email.

How to cancel in your account

Sign in Tap Cancel in my account above (or the person icon at the top of any page). Enter your email and we'll send a 6-digit code. No password needed.
Use the same email you used at checkout Your subscription is linked to that exact address. If you signed up with @gmail.com, log in with @gmail.com (not @googlemail.com).
Enter the newest code Codes can take a minute and sometimes land in spam or promotions. If you request more than one, only the latest code works.
Open Subscriptions → Cancel Choose your subscription, then Cancel. If a renewal was already charged, that order will still arrive.

Can't sign in? Email us with your name and the email you used at checkout and we'll cancel it for you.

Get in touch

We'd love to hear from you

Have a question about your order, our products, or anything else? We're here to help.

Email replies within 24 hours

Monday to Friday, 9am - 5pm

UK-based support team

Fill out the form below and we'll get back to you as soon as possible.

Find answers to common questions below

Once dispatched, you'll receive a tracking email. Orders placed before 11:30am (Mon-Fri) are dispatched same day.

We offer 30-day returns on unused items. Email us with your order number and we'll send you a returns label.

Each refill lasts 2-3 days depending on usage. Check our refill bundle for the best value.

Currently we only ship within the UK. International shipping coming soon!