Privacy policy

 

Privacy Policy

Last updated: April 24, 2025

This Privacy Policy describes how Flair (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chooseflair.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted to the Site along with the revised "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information through a variety of sources depending on how you interact with us, including directly from you, automatically through your usage, and from third parties.

Information We Collect Directly from You

  • Contact details (name, address, phone number, email)
  • Order information
  • Account credentials
  • Customer support messages

Information We Collect About Your Usage

Includes device data, browser type, IP address, and interactions, collected via cookies and similar technologies.

Information We Obtain from Third Parties

Includes data from Shopify, payment processors, and analytics providers.

How We Use Your Personal Information

  • To provide and fulfill our services
  • To send marketing and promotional content
  • To prevent fraud and maintain security
  • To improve customer experience

Cookies

We use cookies to operate and improve our Site and Services. Learn more at Shopify's Cookie Policy.

How We Disclose Personal Information

We may share your information with:

  • Vendors and service providers
  • Marketing and business partners
  • With your consent
  • Within our company or during a business transaction

Third-Party Websites and Links

We are not responsible for the privacy practices of other websites linked on our Site.

Children’s Data

Our services are not intended for children. We do not knowingly collect children’s data.

Security and Retention

While we use appropriate safeguards, no system is 100% secure. We retain your information only as long as necessary.

Your Rights

You may have rights such as:

  • Access or correct your data
  • Request deletion or restrict processing
  • Withdraw consent
  • Opt-out of targeted advertising
  • File a complaint or appeal a decision

Complaints

Contact us using the details below. You may also contact your local data protection authority if you're unsatisfied.

International Users

Your data may be transferred internationally and protected under appropriate legal frameworks such as Standard Contractual Clauses.

Contact

For questions or to exercise your rights, please contact us:

Email: hello@chooseflair.com
Address: Unit 29 Highcroft Industrial Estate, Horndean, PO8 0BT, United Kingdom

We are the data controller of your personal information unless otherwise stated.